Following a wave of severe storms that swept through the Midwest last week, COUNTRY Financial has mobilized claims representatives to help clients in the hardest-hit areas. The storms, which impacted several states from May 15 through May 17, brought damaging winds, hail, and tornadoes, leaving behind widespread property and vehicle damage.
As of now, COUNTRY Financial has received 1,107 claims across seven states: Illinois, Indiana, Iowa, Minnesota, Missouri, Tennessee, and Wisconsin. Of those, 730 are property-related and 377 involve auto damage. The majority of claims are tied to hail, though many also involve wind and tornado damage.
Claims adjusters from the company are already on the ground in affected communities, working directly with policyholders to expedite the claims process.
The company is urging clients who may have experienced storm-related damage to take action immediately. Those with damage should: Report their claim by calling 866-COUNTRY (866-268-6879), visiting countryfinancial.com, or using the mobile app. Document damage with photos and create an inventory of affected property. Photograph spoiled food and refrigerators before disposal. Take temporary measures to prevent additional damage, such as placing tarps on roofs. Keep receipts for any emergency repairs or supplies.
Once a claim is filed, it is assigned to a representative who may schedule an in-person inspection depending on the severity of the damage. Clients are encouraged to use COUNTRY’s digital tools to communicate with adjusters, upload documents, and receive payments via electronic funds transfer when eligible.
COUNTRY Financial also reminded homeowners and drivers to review their insurance policies to ensure they understand what is and isn’t covered. Standard home insurance typically covers damage from storms and fires but does not include groundwater flooding, which requires separate flood insurance. Optional endorsements, such as sump pump failure or sewer backup, must be added separately to be covered.
For more information or assistance, COUNTRY Financial clients can call 866-COUNTRY or visit countryfinancial.com.
