Warm Neighbors Cool Friends helps low- to moderate-income individuals and families who don’t qualify for federal assistance. In 40-plus years, the Warm Neighbors Cool Friends program has provided bill payment assistance to more than 100,000 homes in Ameren Illinois' service territory. Sometimes homes just need a little bit of help to keep the lights on and keep a financial issue from spiraling out of control.  You never know who may need help.  Susan Sams, Executive Director, of the Energy Assistance Foundation says the program is designed to assist those who need that little extra help. 

Sams says she has noticed that the need for utility bill assistance has risen over the past few years. 

Sams also says that there aren’t many programs like the Warm Neighbors Cool Friends program offered by Ameren.

Ameren is also offering other energy-efficient programs as well.

Donations and more information can be found by visiting warmneighborscoolfriends.org. 

Here are the income ranges for the program.