WIC users who are wondering why their cards have not been working now have an answer. WIC has reported that its processor for Illinois is currently down statewide.

Due to the processor being down, WIC cards will not work at any store throughout the entire state of IL. State officials have stated that they are actively working to resolve this issue as quickly as possible.

Unfortunately, due to the root of the issue being the Illinois processor being completely down, your local WIC agency will not be able to assist with this issue.

For updates on the progress and status of the Illinois WIC processor, you can visit the Illinois Department of Human Services website by going to www.dhs.state.il.us.

The State of Illinois and the Department of Human Services appreciate your patience while they work through this issue.