The City of Taylorville is reminding residents about several important changes made to water billing and service policies. Following the recent passage of Ordinance 4328 and Ordinance 4337, water service restoration fees, delinquent accounts, and the now lack of shut-off notices, have experienced the most change. These new ordinances are put in place after just seeing water usage fees raised in the city by 4%.

One immediate change involves water service restoration fees. For city residents, the restoration fee has increased from $35 to $50. For non-residents, the fee has risen from $70 to $85. City officials say the adjustments are intended to better reflect the cost of restoring service after a shutoff.

There are also updates to how delinquent accounts are handled. Water bills remain due on the 15th of each month. Any unpaid balance will be considered delinquent on the 16th and will incur a 10% penalty that same day. The city’s shutoff date is now the 29th of each month. If payment has not been received by 8 a.m. on shutoff day, water service will be scheduled for disconnection, and applicable fees will be charged whether or not service is ultimately interrupted.

The City of Taylorville will not send shut-off notices as of this month. Customers are responsible for tracking their due dates and ensuring timely payment to avoid penalties or service disruption.

Payments can be dropped off at any time in the secure box located in the alley behind the Municipal Building or inside the building’s entryway. Online payments are available through the city’s website at www.taylorville.net by selecting the ‘ePay’ option. Customers may also enroll in automatic monthly billing.

Residents with questions or concerns about their water bill may contact the Taylorville Water Department at 217-824-2919.