Taylorville Memorial Hospital announced its Colleague of the Month for February. Jody Ruddock, a health information management specialist, was chosen for the month. Ruddock ensures patients have access to their health information and for those who don’t use the patient portal, Ruddock helps with the continuity of care and patient satisfaction.  

One of Ruddock’s nominators wrote that requests can be urgent and people are anxious if their records aren’t at TMH, she must do detective work to help the caller know what to do next or who they need to call. The nominator says that Ruddock makes a great effort to ensure she has met patient needs in the area.

Ruddock also helps providers when they need medical records.  Recently, she received a request from an insurance company for medical records for 300+ patients with a deadline of two weeks.  She had a plan in place and met their request. 

Ruddock has worked at TMH since 2000.