While most people who have seen a Chevy, Dodge, or Ford commercial knows about JD Power and Associates awards, those aren’t just for vehicles. The award is given out to corporations all across the US and Ameren Illinois is the new JD Power and Associates award winner for customer satisfaction among residential customers of the 145 largest electric utilities across the US. Ameren Illinois President Richard Mark, says that Ameren has ranked in the top 10% of all utility companies in the US.
Mark says surveys are done quarterly, which helps the company improve.
Mark stressed that Ameren hasn’t always been high on the list, but he has worked hard to fix that.
Mark says he’s proud of his company, where he says his workers are your friends and neighbors, and if something goes wrong you can ask them about it.
Ameren Illinois delivers energy to 1.2 million electric and more than 800,000 natural gas customers throughout central and southern Illinois.