Memorial Health Systems has been recognized as a leader in creative and innovative internal communications. Memorial Health received a National award for keeping workers engaged, informed, and a focus on employee well-being. The five hospitals were honored with a Best Crisis Management Award in North America by Workplace from Meta (Facebook). This award was given out during the communication platform's 2021 Customer Success Awards program.
The award is given out to the organization that has the most effective management of an issue using Workplace from Meta that looks at online group work, instant messaging, video conferencing, and news sharing.
Some other companies that were honored with a Workplace Customer Success Award include DirecTV, Accenture, Delta Air Lines, and Gucci. Memorial Health started using Workplace in June of 2018 as a way to help combat email fatigue, reduce redundant employee messages, and streamline communications.
A knowledge library was also used to cover important phone numbers, infection prevention, vaccine, employee assistance, facility updates, mental health resources, and preparedness plans. Employees could receive the latest COVID-19 information and ask questions if need be.
More than 96% of all Memorial Health employees have the ability to collaborate virtually on Workplace.
