Governor JB Pritzker has said that he has been adding more and more workers to unemployment phone lines to help people collect during COVID-19. Some people have still struggled to get through.  Jana Chamness, who owns a salon in Taylorville, has not had any luck with getting through online or over the phone when it comes to unemployment and it has left her absolutely frustrated. 

Chamness tried calling a top IDES employee and was told that they wouldn't return calls and to call the main unemployment number. 

 She has called over 400 times over the last two months.

Chamness says she would like to see the State open back up or at the very least fix the unemployment issues.

At the end of the day, Chamness says there are still too many people, especially those that need unemployment, who don’t really have a voice.

Governor Pritzker announced on Thursday that he was adding over 100 new employees to answer phone lines for unemployment.