Gateway Foundation is an industry leader and the largest provider of substance abuse treatment in Illinois. The Springfield branch of Gateway is one of nine branches and has an outreach program to get the word out, of all the help they can provide in the area. Gennie McCormack, Clinician and Admissions Coordinator at Gateway said when helping a client, it can be easy to try to use the same techniques with every person, but because every situation is different, treatment has to be different too.

One thing McCormack said Gateway prides itself on is what it does to help the patient's families, as well as keep them in the loop and help them help their loved one.

McCormack appeared on the NEWSTALK WTIM Morning Show.